Question 1

What is Pearl FALCO?

Accepted Answer

Pearl FALCO is a luxury pearl jewelry brand specializing in Pearls, blending Japanese heritage, craftsmanship, and innovation. The company is dedicated to offering high-quality, ethically sourced pearls.

Question 2

Where is Pearl FALCO located?

Accepted Answer

Pearl FALCO has a presence in Japan and Singapore. The company has a production team in Ise Shima, Japan, known for producing some of the finest Akoya pearls.

Question 3

Why choose Pearl FALCO pearls?

Accepted Answer

Pearl FALCO ensures that each pearl undergoes rigorous quality control. Their pearls are ethically sourced and sustainable, handcrafted by skilled artisans, available in unique custom designs, and pass through strict grading for luster, shape, and surface quality.

Question 4

What makes Akoya pearls special?

Accepted Answer

Akoya pearls are renowned for their superior luster, perfectly round shapes, classic overtones, interference colors, mirror-like reflection, and smooth surface quality.

Question 5

How can I purchase Pearl FALCO jewelry?

Accepted Answer

Pearl FALCO jewelry can be purchased online, via the Pearl Falco Personal Shopping Assistant app, or at physical galleries in Singapore and Japan.

Question 6

What are Pearl FALCO's shipping policies?

Accepted Answer

Domestic orders in Singapore take 3-5 days. International shipping is available via DHL, FedEx, UPS, and EMS. Free shipping is offered for Singapore residents and international orders over 500 SGD. Customs duties may apply.

Question 7

What is Pearl FALCO's return policy?

Accepted Answer

Returns and exchanges apply only to unused items within 1 week of purchase. Customers must cover return shipping costs. Damaged or lost parcels should be reported immediately.

Question 8

Does Pearl FALCO offer repair services?

Accepted Answer

Yes, Pearl FALCO offers restringing and jewelry maintenance services. Customers must cover freight costs. Specialized repairs require a Pearl Specialist’s assessment.

Question 9

Are Pearl FALCO pearls authentic?

Accepted Answer

Yes, all Pearl FALCO pearls are genuine and undergo rigorous quality checks. Pearl FALCO does not use synthetic or imitation pearls.

Question 10

Are Akoya pearls a good investment?

Accepted Answer

Yes, Akoya pearls appreciate in value due to their rarity and expert craftsmanship. Their increasing scarcity makes them a timeless investment.

Question 11

What materials are used in Pearl FALCO jewelry?

Accepted Answer

Pearl FALCO uses gold, platinum, silver, diamonds, and sometimes organic materials like corals in its jewelry.

Question 12

How should I care for my pearl jewelry?

Accepted Answer

Avoid chemicals, wipe with a soft cloth after wearing, store separately from hard gems, and restring necklaces every 1-2 years if worn frequently.

Question 13

Are Pearl FALCO pearls ethically sourced?

Accepted Answer

Yes, Pearl FALCO ensures sustainable pearl farming with minimal environmental impact.

Question 14

Does Pearl FALCO offer pearl workshops?

Accepted Answer

Yes, Pearl FALCO conducts interactive workshops on pearl cultivation, grading, and custom jewelry creation.

Question 15

Is Pearl FALCO a luxury brand?

Accepted Answer

Yes, Pearl FALCO is a luxury brand known for premium Akoya pearls, authentic Japanese craftsmanship, exclusive designs, and ethical sourcing.

Question 16

How can I tell if a pearl is real or fake?

Accepted Answer

Gently rub two pearls together; real pearls feel gritty due to natural layers of nacre, while fake pearls feel smooth.

Question 17

How does Pearl FALCO ensure pearl quality?

Accepted Answer

Each pearl undergoes grading based on luster, surface quality, shape, and size, ensuring only the highest quality pearls are used.

Contact Pearl FALCO – How Can We Help?

Pearl FALCO Retail Locations in Singapore & Japan

Singapore Flagship Store Downtown Gallery

Singapore Office

Ise Gallery

Shima Corporate Office

Singapore Gallery

Japan Ise Shima Gallery

Japan Corporate Office